policies | faqs
I’m so happy you’re here & I can’t wait to meet you or see you again! Click the link up above to book & make sure to review my policies & any questions that you may have answered, below. Thank you!
Policies:
Please make sure to allow 48 hours before your appointment if you’re needing to reschedule/cancel your appointment. Within 48 hours will result in 50% charge on the card held on file. No Showing or cancellation same day will result in 100% charge on the card held on file.
I understand that life happens and some things are out of our control. If that is the case, please reach out to me & I will try my very best to accommodate.
If you are feeling under the weather I would rather you stay home and rest up.
Please arrive on time for your appointment. There is a grace period of 15 minutes, but if you arrive 15 minutes passed your appointment, your service may be shortened or cancelled at 100% charge.
Questions you may have:
Should I arrive with clean or dirty hair?
Clean hair is preferred as it can be more difficult to perform service with buildup on hair
What Products do you use?
I use Surface! Click Here to learn more!